CALLAWAY GOLF RAZR FIT XTREME DRIVER 9.5° GRAPHITE STIFF
Click to view full size Representative Photo Full Size Image Click to close full size. CALLAWAY GOLF RAZR FIT XTREME DRIVER 9.5° GRAPHITE STIFF Extreme distance. Extreme adjustability. About Us Shipping Returns Why Buy Contact Us Callaway Golf was founded in 1982 by the late Ely Callaway, a visionary entrepreneur who operated under a simple
Click to view full size Representative Photo Full Size Image Click to close full size. CALLAWAY GOLF RAZR FIT XTREME DRIVER 9.5° GRAPHITE STIFF Extreme distance. Extreme adjustability. About Us Shipping Returns Why Buy Contact Us Callaway Golf was founded in 1982 by the late Ely Callaway, a visionary entrepreneur who operated under a simple but profound business promise: Deliver Demonstrably Superior, Pleasingly Different products and services. That philosophy turned what was originally a boutique manufacturer of high-quality wedges and putters into the world’s largest maker of premium, performance golf products. The Callaway mission and vision has remained the same; we passionately pursue advanced, innovative technologies that help golfers of all abilities find more enjoyment from the game. Under the Callaway and Odyssey brands, Callaway manufactures and sells golf clubs and golf balls, and sells golf apparel, footwear and accessories in more than 110 countries worldwide. Through an unwavering commitment to innovation, Callaway Golf Company creates products and services designed to deliver serious performance and serious fun for all golfers. Callaway is a global leader in advanced golf technology, and has consistently found new ways to empower golfers of all abilities for 30 years. PUTTING THE JOY OF THE GAME IN YOUR HANDS The thrills of golf are out there. Everywhere. The joy of splitting a tree-lined fairway. The rush of watching a 25-foot putt disappear into the cup. The satisfaction of seeing a ball follow the precise flight path you visualized. Elusive, but endlessly alluring, these thrills are golf’s greatest rewards. And every day, we stop at nothing to build the tools golfers need to achieve them. We at Callaway have a single aim: to deliver the best performing products the game has ever known-products that perform so well, they literally put the joy of the game in your hands. Because the thrills of golf are out there. And we believe everyone with passion for the game deserves the confidence to go out and experience them. About Us Shipping Returns Why Buy Contact Us Questions about shipping? In this section you will find information about standard ground contiguous US shipping, Express US shipping and International shipping. United States Shipping to USMost of the products shipped within the contiguous U.S. are delivered via UPS Ground® Services. You also have the option of choosing UPS Second Day Air or UPS Next Day Air as you are checking out. UPS Ground® Services (Flat Rate Shipping & Handling):Orders shipped via UPS Ground® typically take from 1-5 business days to arrive from the time the package leaves our facility. All orders shipped out via ground shipping within the contiguous U.S. will be charged according to our one-price shipping & handling rate of $9.95, regardless of the number of items shipped. Orders placed prior to 2:00PM CST will ship the same day pending verification. UPS Ground Service Schedules Problems with Your Shipment Shipping problems, while not common, can happen. If you have a problem with your order that is related to shipping, please contact us at 1-866-674-7888 for assistance or Send an Email. If you have not received your shipment within the expected delivery time, or if the shipment has been delivered but is not in your possession, please have your order number ready and contact us at our toll free number. A Customer Service Representative will process a claim with UPS and give you further instructions. If your shipment arrives damaged, please do not open the box or remove any of the packaging materials. A Callaway Golf Pre-Owned & Outlet Customer Service Representative will have to process a damage claim with UPS, have the damaged merchandise picked up from your location, and give you further instructions to receive a replacement.If you decide not to keep the items you purchased, please select the type of merchandise return you wish to use from the list below: Condition DisputesWe provide a 100% guarantee on the condition of our clubs. We take great care in certifying every pre-owned Callaway Golf club we sell, including the assignment of a condition rating. If, during the first 15 days following the receipt of the purchase, you wish to return any product in the exact condition that you received it (has not been played with), a 100 percent refund will be given for the price you paid for the product. You will be responsible for the entire cost of the original shipping, handling and taxes and any costs incurred during the return of the club to us. Club Received Does Not Match Your OrderIf the club you receive does not match the order you placed with us, please contact our Customer Service department at 1-866-674-7888 or Send an Email for assistance. A representative will help you determine the best way get the correct item to you as quickly as possible. Buy-Back GuaranteeCallaway Golf Pre-Owned & Outlet will cover the shipping costs for a replacement in which Callaway Golf Pre-Owned & Outlet was at fault or that qualifies for repair through our 12-Month Limited Warranty. Callaway Golf Pre-Owned & Outlet will only cover replacement shipping & handling costs to the original shipping destination of the order. UPS delivers all shipments Monday – Friday to both Commercial and Residential Addresses. UPS Second Day Air Service:If you choose, you can have the delivery of your items upgraded to UPS Second Day Air for the applicable cost listed on this item. Note: UPS Second Day Air items ordered on Thursday will arrive the following Monday. UPS Second Day Air items ordered on Friday will arrive the following Tuesday. Orders placed prior to 2:00PM CST will ship the same day pending verification. Orders that include custom options may require an additional business day to ship. UPS Standard Overnight®:If you choose, you can have the delivery of your items upgraded to UPS Standard Overnight® for applicable cost listed on this item. Typically, UPS Standard Overnight® items arrive one business day after leaving our facility, with delivery by 12:00PM. Note: UPS Standard Overnight® items ordered on Friday will typically arrive the following Monday. Orders placed prior to 2:00PM CST will ship the same day pending verification. Alaska/Hawaii Shipping Options:Items shipped outside the contiguous U.S. to Alaska or Hawaii can only be shipped via UPS 2-3 Day® Service. Ground service to Alaska or Hawaii is not available thus a shipping surcharge may apply. Orders placed prior to 2:00PM CST will ship the same day pending verification. Orders that include custom options may require an additional business day to ship. APO/FPO Addresses At this time we do not ship to APO/FPO addresses on eBay. About Us Shipping Returns Why Buy Contact Us 15 Day Money Back Guarantee Callaway Golf wants you to be fully satisfied with every item you purchase from CallawayGolfPreowned.com. If you are not satisfied with the item you have purchased, you may return it within 15 days of delivery for a full refund of the product price. This does NOT include shipping or handling To qualify for a full refund: The item must be returned in new and unused condition. Accompanied by a Return Merchandise Authorization (RMA). Must be complete with all parts and accessories in-tact. To obtain a Return Merchandise Authorization (RMA) please contact a CallawayGolfPreowned Sales and Customer Service Representative toll free at 1-866-674-7888 or email by clicking here. 90 Day Credit Card Buy Back Guarantee Callaway Golf Pre-Owned & Outlet will buy back any club for a fixed price – determined at the original time of purchase for credit to the purchasing credit card when the return is accompanied by another Callaway Golf Pre-owned & Outlet purchase of equal or greater value. 15 – 30 Days: 90% of the purchase price 31 – 60 Days: 80% of the purchase price 61 – 90 Days: 70% of the purchase price To create your 90 Day Credit Card Buy Back, call 1-866-674-7888 to speak directly to one of our customer service representatives. Return Over 90 Days If more than 90 days have passed since the original purchase, the item cannot be returned under the Buy-Back Guarantee. It will, however, be eligible for trade according to the rules for the Trade In! Trade Up! Program. Terms and Condition for Callaway Golf Pre-owned & Outlet Returns We will authorize the buy-back and determine the associated in-store credit you will receive based on the amount of time you have owned the club. You must contact us to receive a Return Merchandise Authorization (RMA) number prior to sending the club back to us (see Return Policy below). You are responsible for all shipping charges associated with sending the buy-back club(s) to Callaway Golf Pre-Owned & Outlet. Returned items must be received within 10 days of issuing the RMA to qualify for the “Buy Back” price quoted. If an item is received more than 10 days after the RMA was issued, a new Buy-Back value will be assessed as of the day the item is received. We only require that the clubs experience “normal” use and do not have any chips, dings or pop-up marks as set out in our standard Trade In! Trade Up! Program. If there is structural damage to a club, or if there is any physical work done to a club (re-shaft, loft or lie tweak, length adjustment, etc.), the buy-back obligation will be voided. Re-gripping is always ok and will have no effect on the buy-back price. Returning Merchandise to Callaway Golf Pre-Owned & Outlet Please include the copy of your original invoice as well as the RMA number we provide so we can process your return as quickly as possible. The RMA number should be printed on the outside of the package used to send the returned merchandise back to us. The customer is responsible for all return shipping costs. We also recommended purchasing insurance for all returned merchandise. We cannot be responsible for loss or damage caused during return shipping. Money Back/Buy-Back Credit will be issued within 7-10 business days from receipt of your club(s), pending inspection and approval of your return. If there are any questions or adjustments to be made, we will contact you to discuss them before issuing payment. If a refund is applicable, the value will be remitted to you in the same form used to make your original purchase (i.e. credit card or check). If a refund cannot be made in the same form, a check will be issued and will be mailed to the billing address we have on file. Return Shipping Charges If there is a problem with your order that was the fault of Callaway Golf Pre-Owned & Outlet, we will take the necessary steps to make it right. We will be happy to reimburse the customer’s ECONOMY GROUND return shipping costs in the following situations, provided the customer includes proof of the charges paid: The club received was not what was ordered The club received was defective (and you have contacted us within 15 days of receipt) Under no circumstances, will Callaway Golf Pre-Owned & Outlet reimburse any expedited shipping charges for returned merchandise. About Us Shipping Returns Why Buy Contact Us 10-Point Inspection Process It’s how we ensure that every Certified Pre-Owned club meets our exacting standards. Everything else is just “used.” 1. Structural integrity of head 2. Cosmetic evaluation / clean-up 3. Proper length 4. Proper loft 5. Serial number authentication 6. Structural integrity of shaft 7. Grip replacement 8. Proper lie 9. Proper swing-weight 10. Field test 12-Month Warranty Only Certified Pre-Owned clubs come with the same 1-year limited warranty against defects you get with any new Callaway Golf club purchase. The promise of a great Certified Pre-Owned club doesn’t stop when you hit the course. Just like any new Callaway Golf product, a Certified Pre-Owned club comes with a warranty against defects. That means if something happens to your club that is directly related to an original manufacturing defect, we’ll fix or replace it. No questions asked. Free Callaway Golf Headcover Included with every driver, fairway wood or hybrid purchase. All Callaway Golf woods are shipped with our exclusive Barrel headcovers (a $14.99 value). These new, multi-purpose headcovers are designed to match any Callaway Golf club and are only available with Certified Pre-Owned Callaway Golf clubs. Certificate of Authenticity Verification that your Certified Pre-Owned purchase is 100% Callaway Golf. Accept no substitutes. The Real Deal Callaway Golf’s unwavering commitment to innovation and the creation of new golf technologies is well-established. Because of the company’s success in producing easy to use, forgiving golf clubs for every player, there are many imitations. But you can shop confidently with Callaway Golf Pre-Owned & Outlet, knowing that Callaway Golf puts its stamp of approval only on Certified Pre-Owned products. To demonstrate that trust, every Certified Pre-Owned club you buy will come with a Certificate of Authenticity from Callaway Golf. About Us Shipping Returns Why Buy Contact Us Customer Service 1-866-674-7888 Mon – Thur: 8am – 8pm CT Fri: 8am – 5pm CT Sat: 9am – 3pm CT Sun: Closed Email a Question Send us an Email and allow one of our Reps to answer your question. Payment All items require PayPal as the payment option with payment being required at the point of checkout (Immediate pay). Club Condition Guide Learn about our condition ratings and what to expect when you purchase a certified club from Callaway Pre-Owned. Outlet Like New Very Good Good Average Outlet Condition: This is our highest rated Certified Pre-Owned condition. Outlet condition clubs have never been hit. However, they cannot be sold as new as they could have been floor samples or demo clubs. Outlet condition clubs could exhibit some minor scuffs on the sole or other form of shop-wear. Outlet Condition – What It Means… Grip: Always a high quality Callaway Golf grip. Shaft: No signs of any bag wear. Face: Perfect. Sole: All of the shine and luster of a new club. Top/Crown: No signs of wear or use. Paint is perfect. Outlet Like New Very Good Good Average Like New Condition: These clubs are nearly impossible to differentiate from new. They have been hit very few times, if at all, and show almost no wear. These clubs may have been refinished at some point. Like New Condition – What It Means… Grip: Always a high quality Callaway Golf grip. Shaft: Virtually no signs of any bag wear. Face: Near perfect. Sole: All of the shine and luster of a new club. Top/Crown: Little, if any, signs of wear or use. Paint is near perfect. Outlet Like New Very Good Good Average Very Good Condition: Unlike our Like New condition, these clubs have clearly been hit but are in fantastic shape. They may have a few scratches if you look closely but will still look like the newest club in most bags. Very Good Condition – What It Means… Grip: Always a high quality Callaway Golf grip. Shaft: Slight signs of wear or use. Graphics still in place. No bag wear. May have a few paint chips from rubbing against other clubs but are otherwise structurally perfect. Face: Polished look of Like New but with slightly more signs of play. All of paint-fill still in the grooves. Sole: Polished look Like New but with a bit more wear. Light wear from where club has brushed through the grass in play. Top/Crown: Minor signs of wear from normal use. Paint may have a small scratch or chip or but they will be barely visible. Outlet Like New Very Good Good Average Good Condition: These clubs have seen normal use (usually several seasons) but are in better than average shape for that particular model club. They may have some cosmetic imperfections but will look better than the average club in most players’ bags. Good Condition – What It Means… Grip: Always a high quality Callaway Golf grip. Shaft: Graphics are still completely visible and little, if any, bag wear. Face: Normal scratches from shot impacts that will not affect performance. Grooves are still sharp and in great condition. Sole: Normal scratches from a couple of seasons of use. These scratches are common for the polished soles on most Callaway Golf woods. Top/Crown: Might have some small chips or scratches but will not be visible without close inspection. Outlet Like New Very Good Good Average Average Condition: These clubs have been used but not abused. They will show normal wear from frequent play and may have natural scratches, pop up marks and/or bag wear on the shaft. These are great clubs for those looking for performance and value and are less concerned about cosmetics. Average Condition – What It Means… Grip: Always a high quality Callaway Golf grip. Shaft: Graphics may be worn off in places and paint may have worn away. Shafts are still in perfect working condition and have been checked to ensure they maintain the proper flexibility. Face: Grooves will have typical wear from frequent play and nicks that will not affect playability. Paint-fill in grooves may be worn or missing in places. Sole: Typical scratches from heavy use but no imperfections that will affect performance. Such scratches are common on polished soles with most Callaway Golf painted woods. Paint may be missing in areas. Top/Crown: May have ball marks or pop-up marks where the paint meets the crown. Paint chips more prevalent in areas from rubbing against other clubs in the bag but no dents or damage that will affect performance. 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